StoriesPal

Privacy Policy

Last Updated: January 2026

At StoriesPal ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and mobile applications (collectively, the "Service"). This policy is designed to comply with Apple's App Store Guidelines and other applicable privacy regulations.

1. Information We Collect

We collect the following categories of data when you use our Service:

1.1 Identifiers

  • Device ID: A unique identifier for your device used to provide and improve our Service.
  • User ID: A unique identifier associated with your account.

1.2 Contact Information

  • Name: Your name as provided during account registration or profile setup.
  • Email Address: Used for account management, communications, and password recovery.

1.3 User Content

  • Photos or Videos: Profile images or media you upload to the Service.
  • Audio Data: Voice recordings when using speech-to-text features for story creation.
  • Other User Content: Stories, comments, and other content you create or import.

1.4 Usage Data

  • Product Interaction: Information about how you interact with the app, including features used, stories listened to, and navigation patterns.
  • Advertising Data: Data used to deliver relevant advertisements and measure ad performance.

1.5 Purchase Information

  • Purchase History: Records of your subscription purchases and credit transactions within the app.

1.6 Diagnostics

  • Crash Data: Information about app crashes to help us identify and fix issues.

2. How We Use Your Data

2.1 Data Linked to Your Identity

The following data may be collected and linked to your identity:

  • Identifiers: Device ID and User ID for account management and personalization.
  • Contact Info: Name and email address for account services and communications.
  • User Content: Your created and imported content to provide core app functionality.
  • Usage Data: Product interaction data to improve and personalize your experience.
  • Purchases: Purchase history to manage subscriptions and provide customer support.

2.2 Data Not Linked to Your Identity

The following data may be collected but is not linked to your identity:

  • Diagnostics: Crash data is collected anonymously to improve app stability.

2.3 Data Used for Tracking

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data: For analytics and advertising purposes.
  • Identifiers: Device identifiers for advertising attribution.

You can limit tracking by adjusting your device settings or opting out through Apple's App Tracking Transparency framework when prompted.

3. Purpose of Data Collection

We use the information we collect to:

  • Create and manage your account.
  • Process your subscription and payments.
  • Provide, operate, and maintain our Service, including audio narration features.
  • Improve, personalize, and expand our Service based on usage patterns.
  • Understand and analyze how you use our Service.
  • Develop new products, services, features, and functionality.
  • Communicate with you for customer service and updates.
  • Display relevant advertisements and measure advertising effectiveness.
  • Diagnose and fix technical issues.

4. Third-Party Services

We use the following third-party services that may collect data:

  • Firebase (Google): For authentication, analytics, crash reporting, and cloud storage.
  • Apple Sign-In: For secure authentication.
  • Google Sign-In: For secure authentication.
  • RevenueCat: For subscription and payment processing.
  • Google AdMob: For displaying advertisements.

These services have their own privacy policies governing their data practices.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing of your data.
  • Request a copy of your data in a portable format.
  • Opt out of advertising tracking.

To exercise these rights, please contact us at the email address below.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: support@storiespal.com